Pilch Lane Surgery team comprises of the following staff:

Doctors

Dr Joy Raj Kulangara
MBBS 1992,  D. Ortho 1998, MRCS Ed 2008,  MRCGP 2014

Dr Rajesh Varma
1995 MBBS, 1999 MRCP (UK), 2006 DFFP, 2008 MRCGP and 2017

Dr Sarah Akbar
2014 MBBS

Practice Nurse

Mrs Nicola Beesley (f)

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, baby immunisations and adult vaccinations such as holiday vaccinations, flu, covid etc. The practice nurse runs clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

GP Assistant

Liz Connor (f)

GP assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement, new patient checks and NHS health Checks etc. They may act as a chaperone when a patient or doctor requests one.

Practice Administration Staff

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Julie Ryan (f)
Practice Manager

Mrs Jeanette Radcliffe (f)
Assistant Practice Manager

Practice Secretary (f)
Mrs Jackie Cleary

The Practice Secretary is responsible for the administration of patient referral processing, ensuring that all elements are dealt with in accordance with timescales, and that nothing is missed, such as rejected referrals or patients failing to book an appointment. Chase and/or expedite documentation to help ensure a safe and responsive service for our patients. Respond to enquiries and liaise with patients, carers, secretaries, NHS administrators, consultants etc building/maintaining good working relationships.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Dealing with telephone enquiries, including making and confirming appointments, Updating computerised records, administration and preparing prescriptions for the practice pharmacist.

All reception staff are Chaperone trained and may also act as a chaperone when a patient or clinician requests one.