Pilch Lane
Surgery

About

We are a family friendly Practice offering a wide range of services to all our patients and hope to offer the best possible choice and care. 

Our aim is to provide and promote excellent health care to all our patients within a caring environment.​ 

​Disabled Access: The Practice has suitable access for people with disabilities. 

Central and South Knowsley PCN’s website

Here you will be able to find out about which practices are part of our network and the exciting projects we are working on to help improve the health & wellbeing of our population. Please click here to visit the site.

NHS England » You and your general practice

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patients to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found by clicking here.

YYGP is also available in different languages on the NHS England website.

The Independent Complaints and Advocacy Service commissioned by Local Authorities will support Patients further understanding of the complaints processes and options available to them - to help ensure they are fully informed and supported. All this information can be found at the following link - https://www.cheshireandmerseyside.nhs.uk/contact/complaints/you-and-your-gp-charter/.

You will be contacted in the next 72 HOURS, if you feel this needs to be dealt with sooner please contact the surgery